Support

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Latest activity by Support
  • Support created an article,

    Hosted (Cloud) IS and LSS Quick Start Guide

    Quick Start Guide   Configuration of Your New Local Scanning Server (LSS) With the Beyond Security Hosted Information Server (IS) **** Refer to PDF at the bottom of the page for Visual Guide. ...

  • Support created an article,

    AVDS IS and LSS Quick Start Guide

    Quick Start Guide For AVDS Information Server and Local Scanning Server **** Refer to PDF at the bottom of the page for Visual Guide.   Installation and Configuration   Two servers have been...

  • Support created an article,

    AVDS II Quick Start Guide

    Quick Start Guide For AVDSII **** Refer to PDF at the bottom of the page for Visual Guide.   Installation and Configuration   In this box you will find your AVDSII server. It has been pre-c...

  • Support created an article,

    Why am I not getting any results from a network scan?

    Not getting results from a scan is usually a sign that none of the machines in the scan are reachable (or at least Pingable and have some open port on them). If you are certain that those IP add...

  • Support created an article,

    How can I modify the timezone setting of a scanner?

    The console has a 'timezone' directive that allows you to set the Timezone for the scanner/LSS. For example to configure it to New York timezone use: timezone Americas/New_York Or for Amsterdam...

  • Support created an article,

    My Local Scanning Server (LSS) has an expired license, does it affect my scans?

    The LSS's license is not relevant as all the license calculations are preformed by the AVDS Information Server (IS). The license expiry value is provided as a means for Beyond Security to know w...

  • Support created an article,

    What ports should I open to allow an LSS and IS to communicate?

    The LSS and IS use HTTP or HTTPS traffic to communicate. The HTTP payload of the HTTP request contains all the needed traffic for the IS and the LSS to exchange information, instruct the LSS to a...

  • Support created an article,

    The Security Seal doesn't show on my site

    The Beyond Security website seal will display on your site after you have resolved any high or medium risk vulnerabilities we have discovered.

  • Support created an article,

    JSON API returned Error 80EA29CA-4525-3AAB-970A-A3D3E22AA10F

    "80EA29CA-4525-3AAB-970A-A3D3E22AA10F" is "The provided reference date is invalid" The value of the 'reference date' field should be provided in in a YYYY-MM-DD syntax. To k...

  • Support created an article,

    How do I download a report via the JSON interface?

    Once you have issued a command and have asked the system to provide you with (for example) an XML report using the following short-form code: my %hashItems; $hashItems{'primary'} = 'vulnerabili...